Terms & Conditions
ACCESS TO AND USE OF OUR SITE IS PROVIDED BY US SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS, WHICH ALSO APPLY TO YOUR PURCHASES AND ACCOUNTS. BY VISITING OUR WEBSITE, REGISTERING FOR AN ACCOUNT OR PURCHASING FROM US, YOU AGREE TO BE BOUND BY THESE TERMS.
OUR LIABILITY IS EXCLUDED AND LIMITED . IN PARTICULAR WE DO NOT ACCEPT LIABILITY FOR BUSINESS-RELATED LOSSES OR FOR THE ACTS OR OMISSIONS OF OTHER USERS. YOUR STATUTORY RIGHTS AS A CONSUMER ARE NOT LIMITED OR EXCLUDED, EXCEPT TO THE EXTENT PERMITTED BY LAW.
OUR WEBSITE CONTENT IS OUR PROPERTY AND YOU MAY ONLY USE IT ACCORDING TO CLAUSE(S) BELOW. YOU ARE REQUIRED TO LICENSE US YOUR CONTENT IN ACCORDANCE WITH CLAUSE 11 BELOW.
Our website and services
a. Accuracy and Errors
We make all reasonable efforts to ensure that all information on this site, including products and services information, availability and pricing, is accurate, complete and up-to-date, but there may be errors which we fail to notice for which we shall not have any liability. In addition, all our content is only valid at the time it is downloaded and may change on a subsequent visit to our site. We reserve the right to correct any errors and to change any information (including services, products, stock availability, pricing and delivery charges) at any time without notice. If any change affects an order you have submitted then we will give you the opportunity to cancel the order rather than accept the change.
Our website and services will be available at such times as we may decide. We may suspend our website and services at any time without notice and for any reason, including for upgrade, maintenance, repair, prevention of damage, and investigation. If the availability of our website or services is made substantially worse by unjustified suspensions, and as a result you cancel your account, we will refund to you a reasonable amount of any annual account fee paid in advance for the year in which you cancel.
We shall be entitled to change our website and services from time to time, and cease providing any particular part, functionality or service, without notice for any reason. If the quality and scope of our website or services are made substantially worse, and as a result you cancel your account, we will refund to you a reasonable amount of any annual account fee paid in advance for the year in which you cancel.
d. Restricted assess
We may restrict access to some parts of our website and services to users who have an account with us or a particular type of account with us. Further details are contained on our website. For instance, you will need a particular account to fully use our professional services for artists.
e. Third Party Websites
Our website and any transactions conducted through this web site are in the English language only. We do not offer any other languages at the moment.
Purchasing from us
a. Invitation to do business
Our website constitutes our invitation to supply products and services to you, but it is not a binding legal offer from us. To purchase any products or services from us you need to follow the ordering process on our website (or alternatively telephone use or visit us in person).
b. Need for a basic account
To order through our website, you will first need to register for our basic free-homepage account.
c. Your order
Any order you submit is your legal offer to purchase the ordered products and services. We may decline your order for any reason. We will normally do this, for instance, if we have not managed to collect payment or products are not in stock.
d. Acknowledgement of receipt of your order
When we receive your order will send you an e-mail to confirm receipt of your order, and our website may also return a web page to confirm successful submission of, or receipt of, your order. These communications from us shall NOT create the contract at that stage and we may still decline your order, if, for instance, we cannot get the products in stock.
If the products are no in stock, we will hold your order as a back-order, which you may cancel at any time, and we may accept your order and take payment at the time we are ready to despatch or ship the products.
e. Acceptance and Formation of contract
A contract between us for the supply of products or provision of any account or other services comes into force when we send you a separate e-mail confirming that your order is being processed and/or accepting your order.
Your order will also be deemed to be accepted by us if we dispatch or ship the products or commence the account/services ordered.
Acceptance and Formation of contract
On acceptance of your order, we agree to supply to you and you agree to pay for the products and services ordered.
g. Terms and conditions
The terms set out in this document, and any other terms set out on our website or in any of our e-mails or printed documents, shall apply to all agreements between us for any account, or the supply of any products or services.
h. Price, Delivery Charges, and VAT
The price and delivery charges for all products or services you order shall be as stated on our website at the time of your order, and we will apply all stated discounts as applicable. All prices and delivery charges are inclusive of VAT unless otherwise stated. We shall be entitled to correct any pricing errors, and vary your order accordingly, in which case you will be given an opportunity to cancel your order.
Payment must be made with your order and received by us before any products or services will be despatched or shipped. If your order is put on back-order because we do not have the stock available for immediate supply, we will take payment when your order is ready to be despatched or shipped. If payment is not received we may cancel your order. Payment should be by credit or debit card or direct debit as specified by us, including on our website or in our printed forms. If you have any accumulated loyalty points, then you may use these to pay in accordance with any terms applicable to those loyalty points, including as stated on our website.
The products and services will correspond to the essential characteristics, description and specification set out in our website at the time of order. We shall be entitled to correct any description errors, and vary your order accordingly, in which case you will be given an opportunity to cancel your order.
k. Delivery of products and commencement of services
We will use reasonable endeavours to deliver all products and services in accordance with the applicable delivery method, option and timescale selected by you on our website, to the delivery address specified in your order. In any event, delivery will be or commence no later than 30 days beginning with the day after we received your order. We may ask for deliveries to be signed for. We will use reasonable endeavours to commence providing any account shortly following acceptance of your order.
l. Your right to cancel (products)
In relation to any products you order, you have a right under the Consumer Contracts (Distance Selling) Regulations 2000 to cancel your order and return the products by giving notice to us within 7 days after the day you received the products. Without affecting your statutory rights, we agree to extend this right by allowing you to cancel the order, and return the products, at any time up to 12 months after receiving the products, and we may, in our discretion, allow returns after 12 months. We may, at our discretion, refuse a return if the products cannot reasonably be expected to be resold by us by reason of any use, consumption or change to their state or condition after delivery to you. If you cancel, you must stop using the products and must take care of them. You are responsible for returning the products to us promptly, and meeting this cost, but we may alternatively choose to collect the products from you. You must make reasonable efforts to retain and return to us at the same time all packaging, contents, documents and other items supplied with or as part of the products, including any free gifts. If you cancel and return the products above, all refunds will be paid by the same method as we collected payment, within 30 days, less any cost of returning the products, and less any loss in value of the products caused by you.
m. Your right to cancel (accounts and services)
In relation to any account or other services you order, you have a right under the Consumer Contracts (Distance Selling) Regulations 2000 to cancel your order by giving notice to us within 7 days after the date the order became an agreement with us, in which case we will refund your account fee or other fee paid for the account or services by the same method as we collected payment, within 30 days. We agree to extend this right by allowing you to cancel the account or other services, at any time, as detailed in Clause 7j, and please see Clause 7j for your refund rights in this case.
n. Termination of services (other than accounts)
Accounts are covered by Clause 7. Any other services we provide which are ongoing or services of indefinite duration may be terminated by either party at the end of any period covered by any fees for the service, by 7 days prior notice to the other.
a. Range of accounts
We offer a range of accounts, which provide different levels of services and access to our website. To order through our website, you must first register for our basic free homepage account, and from there you may add additional accounts to your registration.
b. Single account only
You may only register for accounts under a single identity, username and password, and all your accounts will be associated with that identity and accessed through those log-in details.
c. Age Limit
You must be eighteen (18) years old or over to register for an account.
d. Who may register
Only individuals and clubs may register for an account.
e. Our discretion
We shall not be obliged to open accounts, and all accounts shall be opened at our sole and absolute discretion.
Unless otherwise stated on our website, all accounts will run annually from the date you purchase the account, and will automatically renew annually, and continue with indefinite duration until terminated under Clause 7i or 7j below or under any other term.
You are responsible for safeguarding your username and password details. You should choose strong passwords (a random combination of upper and lower case letters, numbers, and other symbols, of at least 12 or more characters in length, which you have not used on any other site).
h. Functionality and Services
We will provide to you the range of website functionality and other services and products which we state in our website are included in any type of account. We may unilaterally vary the range, description, scope of the functionality, services and products provided for any account, if we are making the same change for all users with that account. If the quality and scope of our website or services are made substantially worse, and as a result you cancel your account, we will refund to you a reasonable amount of any annual account fee paid in advance for the year in which you cancel.
i. Account Fees
You are required to promptly pay all account fees specified by us for any type of account you have subscribed to. All account fees are payable annually in advance. Unless otherwise stated on our website, you authorise us to collect your account fees automatically from your credit or debit card or direct debit at the start of each annual period of your account. You should promptly provide us with up-to-date card or direct-debit details if any payment is refused.
j. Termination of your account by you
You may at any time terminate any of your accounts with us by writing to us using the contact details above. In such case we will refund to you a pro-rata amount of the account fee payable for the annual period. If you terminate because you have reasonable grounds to be dissatisfied with our website or service, then we will refund you the whole amount of the account fee payable for the annual period in which you terminate. Account fees will not otherwise be refundable unless stated elsewhere in these terms. Any refund will be given within 30 days to card or bank account from which payment was collected originally.
k. Termination of your account by us without cause
We may at any time terminate any of your accounts with us by notice to you. If we do so, then we will refund a pro-rata amount of the account fee you paid for the annual period within which we terminated. However, if you have breached these terms (other than trivially) at or before the time we terminate, then we will not be obliged to give any refund. Any refund will be given within 30 days to the card or bank account from which payment was collected originally.
Effect of termination
On termination, we may immediately cease providing any website functionality and services associated with that account and remove any of your content associated with that account. We will give you a reasonable opportunity to download any of your content if you have not kept a back-up of it. We may, however, keep any of your content on our website which was supplied for the purposes of making available to other users or the public, such as forum posts, indefinitely.
Behavior and conduct
a. Purpose of use
You must only use our website and services for the purposes for which they are designed and intended by us, in connection with your interests as an artist.
b. Personal use only
You must not use our website or services to market or advertise any products or services, except where expressly contemplated by our website and services.
c. Relationship with other users and staff
You must always be polite, truthful, honest and reasonable to other users, us and our staff. You must not engage in any behaviour in relation to other users, us or our staff which may violate any rights or harm or threaten the health, welfare or safety, or which is criminal or otherwise contrary to the law.
d. Use of our website and services
You agree to use our website and services only for lawful purposes reasonably connected to the intended purpose of our website and services, and you must not use our website or services for, or in connection with, any unlawful or criminal activity, or in a way that may inhibit the use and enjoyment of our website by any other person or disrupt the normal flow of dialogue, or in a way which may harass or cause distress or inconvenience to any person, or in any way that may damage, unreasonably burden or disrupt or website or services, or otherwise in a way contrary to these terms.
Profiles, Content and Messages
You are responsible for providing your profile, content and messages, and must ensure that they are kept up to date and are in keeping with the purpose of our website and services, and are not contrary to these terms.
You acknowledge and agree that certain elements of your profile, content and messages may be shared with other users or the public, as indicated on our website, such as your public profile, gallery, and forum posts. We will observe any settings on our website that permit you to designate that any parts of your profile, content and messages are private to another user, a group of other users, or all users but not the public.
c. Prohibited profile, content and messages
Your profile, content, and messages must be reasonably connected to the intended purpose of our website and services, must be true and not misleading, must not infringe another's intellectual-property rights or other rights, must not breach any privacy of another, must not be likely to harm the health, welfare or safety of another, must not be likely to harm our website or systems or those of any other user, must not be abusive, offensive, obscene, harassing, rude or threatening, must not be unlawful or criminal, and must not be contrary to these terms.
d. Our right to reject or delete
We may at any time reject or delete any part of your profile, content or messages at our sole and absolute discretion, without giving any reason or notice.
You are responsible for making your own back-up of your profile, content and messages and you should not rely on our website or services for such back-up.
Members Near Me introduction functionality
Where we provide any functionality or service by means of which you can get into contact with other users, including our Members Near Me functionality, then you use this at your sole risk. We shall not be liable or answerable for the conduct of other users you communicate or meet with, or for any injury, loss or damage you suffer as a consequence of meeting other users. You must also act reasonably, honestly and lawfully to those users you contact.
a. Our Intellectual-property rights and license to you
You acknowledge and agree that all intellectual-property rights in or associated with our website, web pages and content, and the London Pride Cosmetics name and any other trading, product or service names used on our website, are and shall remain our sole and absolute property and that of any contributor other than you. You shall have no right, title or license in or to the same, except for the limited download licence granted below. All implied licences or transfers of rights are hereby excluded,
We hereby grant you a download licence (as defined in Clause 15) in relation to each web page and its content made accessible to you. The download licence may be terminated by us at any time by notice to you, in which case you shall erase all copies of our web pages and our content made or held by you.
You must not copy, reproduce, republish, download, post, broadcast, distribute, adapt, alter, create a derivative work of or combine with other works any of our content, or do anything else with our content, except to the extent permitted by the download licence or otherwise in writing by us.
b. Your intellectual property rights and licence to us
We acknowledge and agree that all intellectual-property rights in your content shall remain your sole and absolute property.
a. Statutory rights of consumers
Nothing in these terms shall affect your statutory rights as a consumer to the extent they may not be excluded or limited by law. This includes any rights you may have under the Sale of Goods Act 1979, the Supply of Goods and Services Act 1982, The Consumer Protection (Distance Selling) Regulations 2000, the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
b. Other things we don't limit or exclude
We do not limit or exclude our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or any breach by us of your privacy, or any liability to refund to you all or any price, fees or other amount paid by you.
Our website and services
Where you are using any paid-for element of our website, content or services, then we will provide that part of our website, content or services with reasonable care and skill, subject to the limitations and exclusions in Clauses d. e. and f., but we do not warrant that they will be interruption or error-free.
In relation to all free elements of our website, content and services, and any content of other users:
you use these at your sole risk,
they are provided "as is" and "as available", without warranty, guarantee, or promise as to their quality, condition, fitness for purpose, availability, suitability, functionality or non-infringement of intellectual property rights,
we hereby exclude to the fullest extent permitted by law all implied warranties, terms and conditions in your favour with respect to the them, and
we hereby disclaim and shall have no duty of care to you in relation to them.
d. Other users
We shall not be not liable for or answerable for the behaviour of other users, or for any profile, content, or messages of other users, or for anything they may do with your content, and we exclude any duty of care and liability to you (including for breach of contract, in tort (including for our negligence), and otherwise howsoever) which we may have to you in relation to any other users, their content or their acts or omissions. WE DO NOT ACTIVELY MONITOR THE PROFILE, CONTENT OR MESSAGES OF YOURS OR ANY OTHER USERS AND ARE UNDER NO OBLIGATION TO DO SO.
e. Exclusion of business related loss
To the maximum extent permitted by law, we expressly exclude any and all liability we have to you (including for breach of contract, tort (including negligence), or otherwise howsoever) for direct or indirect loss, damage or liability relating to or suffered by any business, occupation or other non-domestic activity you engage in or are interested in, including (without limitation) loss of profit, revenue, contract, sales, income, goodwill, opportunity, business, savings, data, use or reputation, wasted management or office time, or any special, indirect or consequential loss of any kind.
Circumstances outside our control (force majeure)
We will not be liable for any breach of agreement caused by an event or circumstance beyond our reasonable control.
g. Cap on liability
Subject to Clauses 12a and b, our maximum liability to you (in contract, tort (including for our negligence), and otherwise however) arising in relation to our website, services and, products, shall be limited to £500.
Applicable Law and Disputes
These terms and any agreement with you is subject to the law of England and Wales, and you must bring any claims against us exclusively in the courts of England and Wales.
Changes to these terms
We may at any time unilaterally change these terms by publishing a new version on our website. You are responsible for reviewing regularly our website to look out for updates. By continuing to use our website and services after any such change you will be considered to have accepted the change.
Meaning of words we use in these terms
In these terms:-
"agreement" means any purchase order, account or other agreement between you and us.
"account" means any account, subscription or membership with us or our website, including for individuals, clubs and regional co-ordinators, and the associated services that come with that account.
"account fees" means any annual fees, subscription fees, membership fees and other fees for our services.
"account information" means account information, including identity, contact details, address book, payment information, order history, and friend recommendations.
"messages" includes any e-mails, messages, comments or other communications.
"download licence" means in relation to any content a non-exclusive licence to download it into a web browser cache or the purposes of viewing and running it in a web browser, a licence keep a single copy in a folder on a hard disk or other storage equipment for the purpose of retaining an archive and to view and run the same in a web browser, media player or other viewing application, and a licence to print a single copy for your own records. The licence is only for non-commercial use.
"intellectual property rights" means any copyright, design rights, patents and rights to inventions, trademarks, rights in respect of passing off, rights in respect of confidentiality, and any other intellectual property rights, in any part of the world, and whether registered or unregistered, and any rights in any applications for the same.
"our" and "us", "we" means London Pride Cosmetics, trading as The London Pride Cosmetics.
"our content" means all content we make available through our website or services, including content provided by other users, but not including your content.
"products" means all goods (including tickets and vouchers) listed for sale on our website from time to time.
"profile" means any user's profile on our website, including user biographical information, competitions entered, clubs and groups, accounts and professional-artists information, galleries, portraits, exhibitions, awards, tuition information, media and subjects.
"you" and "your" means any guest, visitor or user of our website, and any customer or member of ours or our website.
"your content" means any content which you create, provide, send or supply from time to time.
"your data" means all data and information which you supply or we otherwise hold, obtain, generate or process in relation to you from time to time, including your content.
"service" means any service provided by us, whether free or paid-for, including any feature or functionality of our website, and any membership, account, event, competition, exhibition, scheme, affiliation, publication, newsletter, or other service we provide.
"use" means, in relation to our website or services, any use of our website or services, including visiting our website, viewing web pages and downloading materials from our website, using any feature, service, or functionality, registering for an account, becoming a member, purchasing from us, participating in a competition, scheme, or exhibition, advertising, submitting forum posts, providing content, and sending messages.
"user" any person who uses our website or services, including any affiliate club and its members, and any regional co-ordinator.
"website" means our internet website whose address is http://www.londonpridecosmetics.co.uk and any additional or replacement website from time to time that we operate, and all associated functionality, features and services provided by our website.
"web page" means each page of our website, including static and dynamic pages, and all content of each page or offered for download through such page.